Assist users with basic software usage.Submit a helpdesk ticket for IT related issues.Assist the helpdesk department or Lab Manager with Weitz Hall tasks that do not interfere with regular duties.A detailed contact list is located in the Lab Assistant’s file cabinet top drawer Problems caused by software and hardware issues. Contact the helpdesk when lab devices need repair when the Lab Manager is not working.Assist faculty and users with all other hardware or software issues that may occur.
#Computer labmanager full
Maintain full paper trays in all printers, Printing issues, clear paper jams.Assist faculty and users with login issues.The Lab Manager may direct Lab Assistants to perform tasks in other building computer labs. The Trainee will take part in the hardware troubleshooting and repair of computers and printers. During the training process, the Trainee will develop skills to analyze and resolve issues relating to Microsoft Windows and Office and other software installed in the computer labs. Training will include but is not limited to, working with software and hardware used in the computer labs. The Lab Assistant Trainee will receive instructions related to the position from both the Lab Manager, the Head Lab Assistant, and other experienced Lab Assistants. The Lab Assistant Trainee will acquire skills enabling them to work independently to monitor all Weitz Hall building computer labs and ensure the labs are operating following policies and procedures set by the college. The Lab Assistant Trainee will develop skills and experience to provide both technical and non-technical support for Faculty, Staff, and Students using the computer labs. The Computer Lab Assistant may work a maximum of 15 hours per week. Hours may change based on the needs of the computer labs and available staff. Lab Assistant trainee and Lab Manager will agree in advance on specific work hours for each semester, semester breaks, and holiday breaks.
Lab hours subject to change throughout the year.Ĭomputer Lab Assistant Trainees are not guaranteed work hours and work as needed as a substitute or floater when needed for lab coverage or special projects for up to a maximum of 15 hours per week. General Lab coverage hours are: 8:00 AM through 9:00 PM Monday through Thursday and 8:00 AM through 4:00 PM Friday.
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Dual Enrollment Application and Course Registration.Information Literacy Topics & Competencies.
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